Retail solution

The versatile platform based on Microsoft Dynamics 365 enables digital transformation, improves operational efficiency and expands growth opportunities for large and medium-sized retailers of all types. It helps companies take informed, data-driven action, improve customer service and optimize operational processes.
Retail solution

The versatile platform based on Microsoft Dynamics 365 enables digital transformation, improves operational efficiency and expands growth opportunities for large and medium-sized retailers of all types. It helps companies take informed, data-driven action, improve customer service and optimize operational processes.
Suitable for your business strategy

Our consultants take into account the level of business process development and strategic focus of your company.
Suitable for your business strategy

Our consultants take into account the level of business process development and strategic focus of your company.
Solves the needs of your industry

Consumer electronics

Food and grocery products
Product freshness and rapid merchandising are key challenges for retailers in this industry. Dynamics 365 provides solutions for shelf life tracking, purchasing management and efficient logistics.

Drugstore
In a drugstore indusrty, it’s not only important to ensure rapid product turnover, but also to deeply understand the preferences of your customers. Dynamics 365 Customer Insights enables deep analysis of customer behavior, allowing you to create personalized offers, reduce the likelihood of customer churn, and optimize the shopping cart. Advanced PIM (Product Information Management) ensures that specific product listing requirements are fully met, ensuring accuracy and quality of product presentation.

Cosmetics and perfumery
In an industry that emphasizes individuality and quality, effective management of product range and customer experience is at the forefront. Microsoft Dynamics 365 includes innovative POS solutions that enable tablet-based salespeople to provide customers with the ability to quickly select, compare products, get personalized recommendations, as well as make sales from remote warehouses and accept payment. This not only improves service levels, but also enhances customer engagement.

Children’s items & toys
Seasonal demand, rapidly changing trends, and the need for end-to-end inventory visibility across assortments create challenges for the industry. Microsoft Dynamics 365 not only helps you forecast popular items and manage inventory, but also provides detailed analytics capabilities for series of toys, as well as a host of other warehouse metrics. This provides a comprehensive approach to product accounting and analysis.

Online marketplaces and e-commerce
E-commerce requires instant data processing and a high level of integration between platforms. Microsoft Dynamics 365 provides seamless integration between platforms, automates workflows and improves the customer experience through personalization of offers.

Household and home repair items
With the continued growth of the DIY trend and personalization of solutions, the industry needs a flexible accounting system. Dynamics 365 provides detailed sales analysis and inventory management tools, ensuring efficient planning and meeting specific customer needs.With the continued growth of the DIY trend and personalization of solutions, the industry needs a flexible accounting system. Dynamics 365 provides detailed sales analysis and inventory management tools, ensuring efficient planning and meeting specific customer needs.

Fashion
In the fashion industry, it is important to react quickly to changing trends and customer needs. Delays in deliveries or incorrect stock planning can cost a company lost profits. Microsoft Dynamics 365 helps fashion companies forecast trends, optimize inventory and respond quickly to market changes.

Furniture and interior items
Such companies need to offer items that meet individual customer preferences. Microsoft Dynamics 365 allows you to effectively manage the portfolio, forecast demand and optimize the production process based on real demand.

Jewellery
In the jewellery industry, the emphasis is on quality, uniqueness and trust. Inventory management, product authentication and customer service play a key role. Microsoft Dynamics 365 provides solutions for product tracking, customer relationship management and guarantees the highest standard of service.

Pet supplies
In the pet supplies industry, it is important to properly set up inventory and demand accounting, as well as to take into account the specific needs of certain animals. Microsoft Dynamics 365 offers integrated solutions for effective assortment management, customer behavior analysis and optimization of logistics processes.

Pharmacies
The pharmacy industry faces the challenges of accounting and controlling expiration dates, managing prescription drugs and ensuring compliance with all pharmaceutical standards. With Microsoft Dynamics 365, pharmacies can automate accounting processes, increase supply chain visibility and improve customer relations.

Sports and tourism
In the sports and tourism industry, the focus is on seasons, variability in customer preferences and quick bookings. These companies face the challenge of managing inventory, optimizing itineraries, and providing personalized offers. Microsoft Dynamics 365 allows you to focus on delivering a unique customer experience by automating processes, analyzing customer behavior and providing relevant marketing promotions.

Stationery and bookstores
In a world where digital technologies are changing shopping habits, bookstores and stationery retailers are challenged to maintain an up-to-date product range and provide a high level of service. The artificial intelligence and analytics capabilities of Microsoft Dynamics 365 help optimize inventory management, adapt to market trends and strengthen customer relationships through a personalized approach.
System processes
Logistics
– Supply chain management
– Inventory planning
– Procurement and Supply Chain Management
– Transportation Management
Commerce
– Product data management
– Assortment management
– Price management
– Retro bonuses
Sales
– Store operations
– Order management
– Customer support
– Customer returns management
– Call center
Marketing
– Customer data management
– Discounts and loyalty programs
– Gift Cards
– Campaign marketing
HR
– Financial Management
– Accounting
– Personnel management
– Salary
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