Retail
Integrate and manage all sales channels from one centralized ERP platform, Microsoft Dynamics 365. Our solution addresses your current needs and offers a strategic foundation for growth, adaptable to future innovations and market shifts.
Custom-built ERP solution for your business strategy
Our consultants take into account the level of business process development and strategic focus of your company.
Leverage the benefits of implementing a Microsoft Dynamics 365 ERP solution, providing flexibility and savings for startups. For startups, we suggest structuring their operations based on the basic ERP functions and then revising and modifying processes as part of solving specific tasks during the operational phase. This approach significantly reduces the time and cost of implementation.
For companies looking to expand, Microsoft Dynamics 365 for Retail offers solutions to improve visibility and control of their business processes. This cutting-edge ERP system helps you manage your business more efficiently by reducing the human factor and introducing automation to speed up process execution.
For a successful Ecommerce transformation, when implementing ERP for retail, companies can not only re-engineer existing business processes, but also develop entirely new subsystems and operations. These include system-to-system data exchange, order management system (OMS), product information management (PIM), store operations, warehouse operations, transportation management system (TMS), supplier relationship management (SRM), and more.
Improved business performance is the result of successful growth in today’s competitive environment. Microsoft Dynamics 365 offers powerful ERP tools for automation and management to help you run your business with confidence and readiness for continuous development.
With a retail ERP implementation, you can transform your customer strategy, making it more flexible and focused on the needs of each customer. Microsoft Dynamics 365 provides a deep understanding of customer behavior, allowing you to create personalized offers and provide top-notch service.
Suitable for your business strategy
Our consultants take into account the level of business process development and strategic focus of your company.
Take advantage of Microsoft Dynamics 365 solutions, providing flexibility and savings for new project launches. For startups, we suggest structuring your operations based on basic ERP functions and then revising and modifying processes as part of solving specific tasks during the operational phase. This approach significantly reduces the time and cost of implementation.
For companies looking to expand, Microsoft Dynamics 365 for Retail offers solutions to improve visibility and control of their business processes. This unique solution promotes more efficient management of your business by reducing the impact of human error and introducing automation to speed up process execution.
For a successful Ecommerce transformation, companies need to not only re-engineer existing business processes, but also develop entirely new subsystems and operations. These include system-to-system data exchange, order management system (OMS), product information management (PIM), store operations, warehouse operations, transportation management system (TMS), supplier relationship management (SRM), and more.
Improving business efficiency is the result of successful development in today’s competitive environment. Microsoft Dynamics 365 offers powerful tools for automation and management that will help you run your business with confidence and be ready for constant development.
With our solution, you can transform your customer strategy, making it more flexible and focused on the needs of each customer. Microsoft Dynamics 365 provides a deep understanding of customer behavior, allowing you to create personalized offers and provide top-notch service.
ERP software solves the needs of retail industry
Consumer electronics
Food and grocery products
Product freshness and rapid merchandising are key challenges for retailers in this industry. Dynamics 365 provides solutions for shelf life tracking, purchasing management and efficient logistics.
Drugstore
In a drugstore indusrty, it’s not only important to ensure rapid product turnover, but also to deeply understand the preferences of your customers. Dynamics 365 Customer Insights enables deep analysis of customer behavior, allowing you to create personalized offers, reduce the likelihood of customer churn, and optimize the shopping cart. Advanced PIM (Product Information Management) ensures that specific product listing requirements are fully met, ensuring accuracy and quality of product presentation.
Cosmetics and perfumery
In an industry that emphasizes individuality and quality, effective management of product range and customer experience is at the forefront. Microsoft Dynamics 365 includes innovative POS solutions that enable tablet-based salespeople to provide customers with the ability to quickly select, compare products, get personalized recommendations, as well as make sales from remote warehouses and accept payment. This not only improves service levels, but also enhances customer engagement.
Children’s items & toys
Seasonal demand, rapidly changing trends, and the need for end-to-end inventory visibility across assortments create challenges for the industry. Microsoft Dynamics 365 not only helps you forecast popular items and manage inventory, but also provides detailed analytics capabilities for series of toys, as well as a host of other warehouse metrics. This provides a comprehensive approach to product accounting and analysis.
Online marketplaces and e-commerce
E-commerce requires instant data processing and a high level of integration between platforms. Microsoft Dynamics 365 provides seamless integration between platforms, automates workflows and improves the customer experience through personalization of offers.
Household and home repair items
With the continued growth of the DIY trend and personalization of solutions, the industry needs a flexible accounting system. Dynamics 365 provides detailed sales analysis and inventory management tools, ensuring efficient planning and meeting specific customer needs.With the continued growth of the DIY trend and personalization of solutions, the industry needs a flexible accounting system. Dynamics 365 provides detailed sales analysis and inventory management tools, ensuring efficient planning and meeting specific customer needs.
Fashion
In the fashion industry, it is important to react quickly to changing trends and customer needs. Delays in deliveries or incorrect stock planning can cost a company lost profits. Microsoft Dynamics 365 helps fashion companies forecast trends, optimize inventory and respond quickly to market changes.
Furniture and interior items
Such companies need to offer items that meet individual customer preferences. Microsoft Dynamics 365 allows you to effectively manage the portfolio, forecast demand and optimize the production process based on real demand.
Jewellery
In the jewellery industry, the emphasis is on quality, uniqueness and trust. Inventory management, product authentication and customer service play a key role. Microsoft Dynamics 365 provides solutions for product tracking, customer relationship management and guarantees the highest standard of service.
Pet supplies
In the pet supplies industry, it is important to properly set up inventory and demand accounting, as well as to take into account the specific needs of certain animals. Microsoft Dynamics 365 offers integrated solutions for effective assortment management, customer behavior analysis and optimization of logistics processes.
Pharmacies
The pharmacy industry faces the challenges of accounting and controlling expiration dates, managing prescription drugs and ensuring compliance with all pharmaceutical standards. With Microsoft Dynamics 365, pharmacies can automate accounting processes, increase supply chain visibility and improve customer relations.
Sports and tourism
In the sports and tourism industry, the focus is on seasons, variability in customer preferences and quick bookings. These companies face the challenge of managing inventory, optimizing itineraries, and providing personalized offers. Microsoft Dynamics 365 allows you to focus on delivering a unique customer experience by automating processes, analyzing customer behavior and providing relevant marketing promotions.
Stationery and bookstores
In a world where digital technologies are changing shopping habits, bookstores and stationery retailers are challenged to maintain an up-to-date product range and provide a high level of service. The artificial intelligence and analytics capabilities of Microsoft Dynamics 365 help optimize inventory management, adapt to market trends and strengthen customer relationships through a personalized approach.
Processes to look for in ERP for retailers
Logistics
– Supply chain management
– Inventory planning
– Procurement and Supply Chain Management
– Transportation Management
Commerce
– Product data management
– Assortment management
– Price management
– Retro bonuses
Sales
– Store operations
– Order management
– Customer support
– Customer returns management
– Call center
Marketing
– Customer data management
– Discounts and loyalty programs
– Gift Cards
– Campaign marketing
HR
– Financial Management
– Accounting
– Personnel management
– Salary
Our offers for retail on Microsoft Appsource
ERP diagnostic for Retail: Proof of concept
Envision the potential transformation and improvements for your business processes.
10 000$
4-6 weeks
- Kick off meeting
- Functional workshops
- Technical workshops
- Commercial proposal
Best value deal
ERP diagnostic for Retail: Assessment
Unlock the full potential of your retail operations with an in-depth assessment.
16 000$
6-8 weeks
- Kick off meeting
- Functional workshops
- Technical workshops
- Envisioning workshop
- 2 Demo cases
- Commercial proposal
Diagnostic of D365 CRM customer data platform & marketing for Retail
Upgrade your customer engagement, boost marketing efforts, and drive sales.
3 000$
2 weeks
- Kick off meeting
- Functional workshops
- Technical workshops
Demo case
- Commercial proposal
Diagnostic of D365 CRM contact/call center for Retail
Amplify customer service, streamline call center operations, and elevate customer satisfaction.
3 000$
2 weeks
- Kick off meeting
- Functional workshops
- Technical workshops
Demo case
- Commercial proposal
Customer stories
Speed and efficiency in action: discover our projects
Using Power Platform technologies, the NPL team can significantly increase their time efficiency by accessing updated reporting, alerts, task management, workflow tracking, product updates, and risk control.
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Power Platform
Using Power Platform technologies, the NPL team can significantly increase their time efficiency by accessing updated reporting, alerts, task management, workflow tracking, product updates, and risk control.
Product
Power Platform
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Ready-to-use solution for retail
Ready-to-use solution for retail
We’re ready to help improve your business and increase your competitiveness in the marketplace. Contact us today to discuss how Microsoft Dynamics 365 for Retail can help you achieve your goals.