Dynamics 365 Sales (CRM)

Explore unique CRM capabilities, increase sales, and build favorable business with OntargIT and Microsoft Dynamics 365

Manage a measurable and understandable sales process

  • Structure the process, measure the effectiveness of passing through its stages

  • Analyze where the client lives and which promotion channel is most effective

  • Automate customer courtesy contact tasks and reinforce customer loyalty

Implement effective marketing communications

  • Segment your customer base by automatically identifying dependencies between customer profile, purchased items, and seasonality.

  • Use artificial intelligence for marketing purposes to deliver your offer to the right target audience.

  • Improve offers using previous interaction with potential and existing customers.

  • Automate the distribution of offers and measure their effectiveness in popular social networks.

Need a tailored business solution?

Start with our free consultation and learn how we can customize Dynamics 365 to address your specific challenges and business goals!

Manage your customer base

  • Retain the customer base by forming relevant offers based on both the sales history and the results of communications, moods, and customer experience.

  • Keep the entire history of communications with the client in CRM: correspondence, calls, meeting plans, notes.

  • Build a high-quality procedure for processing and resolving customer requests using CRM tools.

  • React to posts and requests in social networks using tools for monitoring and automating the process of creating client requests in CRM.

Improve customer experience with innovative solutions

  • Use effective chat-bots to speed up communication with the client.

  • Communicate with the client in online chats in his language using automatic text translation tools.

  • Improve the quality of contacts by integrating with cloud PBXs of mobile operators and analyzing call records even from a mobile phone.

  • Automate outbound communication tasks by providing the client with the information he needs in a timely manner.

How much does a CRM system cost?

Determining the cost of implementing a Customer Relationship Management (CRM) system involves a comprehensive analysis of your business’s unique needs and objectives. At OntargIT, our approach begins with a deep dive into the specifics of your business, its challenges, and the goals you aim to achieve through CRM automation.
Our goal is to provide you with a CRM system that not only fits your budget but also delivers exceptional value by automating necessary business processes and improving your client interactions.

Perfect solution for your industry

Distribution

The platform helps distributors, integrators, wholesalers and resellers to automate sales processes of varying complexity: from wholesale or projects on site implementation sales to personalized sales with a relatively long cycle.

Automotive

CRM streamlines sales for the automotive industry, from bulk vehicle sales to customized client strategies. It supports inventory, customer relations, service bookings, and after-sales, enhancing efficiency and customer satisfaction across dealerships, manufacturers, and service providers.

Retail

Dynamics 365 optimizes retail sales processes, from inventory management to personalized customer engagement. It aids in handling product assortments, customer interactions, online and in-store sales, and after-sales service, boosting efficiency and shopper satisfaction for retailers, e-commerce sites, and brick-and-mortar stores.

Food & Beverage

CRM helps in managing inventory, processing orders, tracking deliveries, and engaging customers, improving efficiency and satisfaction for restaurants, cafes, food manufacturers, and distributors.

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Go big with the smart Microsoft Dynamics 365 CRM system

With OntargIT, you’re not just investing in a software solution; you’re investing in a partnership that aims to elevate your business’s efficiency and client satisfaction.