Inaccurate sales forecasts, and unpredictable expenses are common challenges for CFOs. Updating your CRM solution to unify customer data and align sales and marketing can make a significant difference, especially in an era where remote selling and digital experiences dominate. Dynamics 365 offers comprehensive solutions to help meet these challenges by enhancing efficiency, businesses can use Dynamics 365 for cost reduction and optimizing sales processes.
Improve Seller Efficiency and Remove Manual Tasks
Sales representatives often spend nearly two-thirds of their time on non-revenue-generating activities such as data entry, meeting preparation, and administrative tasks. These activities can significantly detract from their ability to focus on selling and engaging with customers.
Sales Force Automation (SFA)
Sales force automation (SFA) solutions streamline routine tasks, allowing sales teams to focus on more critical revenue-generating activities. Dynamics 365 for cost reduction flawlessly integrates with familiar Office 365 tools, enabling seamless connection and collaboration from any location. This integration helps in reducing time spent on non-productive tasks and boosts overall sales productivity.
Key Features
Benefits
Provide Tools to Help Sellers Work with Customers Remotely
The ability to work remotely has become crucial for sales teams, especially in the current global landscape. Sales teams need robust tools to guide and collaborate with customers from almost anywhere.
Dynamics 365 for cost reduction and Remote Selling
Microsoft Dynamics 365 provides a comprehensive suite of tools designed to support remote selling. These tools enhance digital communication and create engaging customer experiences, allowing customers to buy independently and freeing sales teams to focus on high-touch customer interactions.
Tools for Remote Sellers
Benefits
Centralize Account Information to Reduce Time Spent Across Multiple Tools
Sales depend on relationships, and managing these relationships effectively requires access to unified customer data. Disparate data sources can lead to inefficiencies and missed opportunities.
Unified Customer Data
Dynamics 365 centralizes customer data across various touchpoints, including licensing, marketing engagements, and service requests. This unified view helps sales teams make informed decisions and personalize their interactions with customers.
Key Features
Benefits
Simplify Operational Excellence
Efficient operations are critical for reducing costs and improving margins. Dynamics 365 for cost reduction supports operational excellence by providing tools and processes that enhance efficiency and reduce complexity.
Operational Tools and Processes
Benefits
Dynamics 365 for cost reduction with AI and Analytics
High-performing organizations leverage analytics and AI to boost seller success. Dynamics 365 Sales embeds intelligence into daily workflows, helping sales teams increase conversion rates and win deals more effectively.
AI and Analytics Tools
Benefits
Microsoft Offers a Complete Selling Solution
Dynamics 365 integrates closely with Microsoft Teams and Outlook, allowing seamless collaboration even when selling remotely. It aligns sales and marketing, engages buyers meaningfully, and reduces costs and complexity for IT teams, delivering more value than competing sales force automation solutions.
By adopting Dynamics 365 for cost reduction, companies can drive revenue, cut costs, and align their sales and marketing efforts to meet the diverse needs of finance, sales, and IT departments.