OntargIT appears in GoodFirms’ Best Microsoft Dynamics CRM Consulting Providers index. The index is the international research platform’s curated list of vendors specializing in Microsoft Dynamics CRM implementation, placing OntargIT alongside global consultancies competing for buyers’ attention across Europe, North America, the Middle East, and Central Asia. GoodFirms ranks providers based on verified client reviews, industry expertise, and project track record — making the listing a working shortlist for mid-market and enterprise companies short on time and overloaded with vendor pitches.
For mid-market and enterprise companies evaluating a Microsoft Dynamics 365 CRM implementation, choosing the right partner is harder than choosing the software. The platform itself — Sales, Customer Service, Field Service, Customer Insights, Customer Voice — is well-documented in Microsoft’s own materials. What’s not documented is which integrator will adapt it to a specific dealer network, a multinational sales process, or a regulated industry workflow. That gap is why third-party review platforms like GoodFirms exist. They surface partners whose verified client outcomes align with the buyer’s industry and project type, rather than relying on vendors’ self-descriptions.
OntargIT’s CRM portfolio spans five Microsoft Dynamics 365 modules: Sales, Customer Service, Field Service, Customer Insights, and Customer Voice. OntargIT IDMS — a packaged CRM+ERP solution available on Microsoft AppSource — handles sales processes, dealer network coordination, recall campaigns, and after-sales service for Toyota Ukraine, Hyundai Motor Ukraine, Toyota Motor Kazakhstan, and Winner Imports Ukraine.
Microsoft is actively reshaping the Dynamics 365 CRM stack. Copilot for Sales, autonomous agents for customer service, and tighter integration with the Power Platform are now standard parts of the roadmap. Buyers evaluating CRM partners in 2026 are no longer just selecting an implementation team. They’re selecting the partner who will operationalize AI inside their sales, service, and field operations. OntargIT’s place in the GoodFirms index reflects work already delivered — across automotive distribution, retail, manufacturing, and professional services.
