Standardizing Retail Onboarding with Guided SDM Applications

Standardizing Retail Onboarding with Guided SDM Applications

L’Oréal is the world’s leading beauty company and a pioneer in Beauty Tech. Driven by its singular corporate purpose—to create the beauty that moves the world—the company manages a diverse, international portfolio of over 35 global brands spanning four business divisions: Luxury, Consumer Products, Professional Products, and Dermatological Beauty. With a physical presence in over 150 countries, L’Oréal leverages its deep-rooted heritage in research, development, and green chemistry to deliver safe, high-performance, and sustainable beauty solutions tailored to the unique cultural needs of billions of consumers worldwide.

Solution

Microsoft Power Platform

Challenge

The lack of a standardized onboarding path for incoming Store Development Managers (SDMs) hindered rapid operational readiness and adaptation.

Solution

 

A guided, interactive onboarding Power Platform application offering structured workflows, training tracking, and final performance assessments.

Key Capabilities:

  • Progressive Workflows:  Structured, step-by-step guided training paths.
  • Centralized Resources: Direct document viewing and direct link integration to core corporate assets.

  • Automated Validation: Built-in final assessments with automatic digital certificate delivery via email.

Business Value & Impact

Deployed within one month of development, this application is now standard across Europe, ensuring incoming SDMs are onboarded quickly and consistently.

Upgrade your business strength with Dynamics 365

OntargIT is an official Microsoft partner for the implementation of Dynamics 365 technologies. With our experience in various industries, we will provide an individualized approach and effective solutions that will perfectly meet the needs of your company. Leave a request now, and our team of experts will help you take advantage of all the benefits of Dynamics 365.

Upgrade your business strength with Dynamics 365

OntargIT is an official Microsoft partner for the implementation of Dynamics 365 technologies. With our experience in various industries, we will provide an individualized approach and effective solutions that will perfectly meet the needs of your company. Leave a request now, and our team of experts will help you take advantage of all the benefits of Dynamics 365.