Ukraine has a developed market of dealerships for the sale of cars of international brands, offering a full range of customer service with IDMS CRM solution
Challenges
The importer needs a single information space not only to store and update data for each customer, but also to generate analytical reports. The lack of a common system between the importer and dealers slows down the main business process – bringing the customer to buy a car and maintaining brand loyalty.
Solution
One system for personalized use:
![OntargIT_IDMS_CRM_Limitless_Cloud OntargIT_IDMS_CRM_Limitless_Cloud](https://ontargit.com/wp-content/uploads/2022/02/cloud-service.png)
Limitless Cloud
Store, add, use all data in one Cloud solution
![OntargIT_IDMS_CRM_Reporting_at_a_new_level OntargIT_IDMS_CRM_Reporting_at_a_new_level](https://ontargit.com/wp-content/uploads/2022/02/system.png)
Reporting at a new level
Create and use analytics using the innovative capabilities of the Power Platform
![OntargIT_IDMS_CRM_Clear_sales_process OntargIT_IDMS_CRM_Clear_sales_process](https://ontargit.com/wp-content/uploads/2022/02/continuous.png)
Clear sales process
Structuring the sales process, measuring the effectiveness of its stages
Results
Built on Microsoft Dynamics 365 for Sales, our IDMS CRM solution offers a comprehensive system for automotive industry, the functionality of which can be flexibly complemented by convenient and innovative Microsoft applications.