What is Microsoft Dynamics 365 AI?

Microsoft Dynamics 365 AI is a powerful business intelligence solution that combines the capabilities of Microsoft Dynamics 365 with artificial intelligence. It enables businesses to harness the power of AI to make data-driven decisions, automate processes, and gain valuable insights. With Microsoft Dynamics 365 AI, you can streamline operations, enhance customer experiences, and stay ahead in today’s competitive landscape.
Copilot in Dynamics 365 Finance, Dynamics 365 Project Operations

Boost efficiency with AI-powered content and smart automation. Minimize data collection and letter sending tasks. Automate regular processes and adjust workflows according to evolving business demands.
Copilot in Dynamics 365 Supply Chain Management

Manage disruptions instantly. Overcome supply chain interruptions with forward-looking insights. Boost your team’s efficiency, reduce risk, and streamline processes to match demand in real time.
Copilot in Viva Sales

Boost your customer interactions and simplify routine tasks. With AI-powered meeting summaries and auto-responses in Viva Sales – part of Dynamics 365 Sales – you can fast-track deal closures.
Copilot in Dynamics 365 Business Central

Create compelling, unique product descriptions. Boost sales and save time with AI-recommended product summaries.
Copilot in Dynamics 365 Customer Insights

Unlock valuable insights effortlessly with natural language processing (NLP). Say goodbye to time-consuming and technical data analysis. With AI-powered NLP, anyone can uncover customer data insights without the need for specialized knowledge or data analysts. Supercharge your decision-making with ease.
Copilot in Dynamics 365 Marketing

Effortlessly generate specific customer groups and captivating content. Save time, enhance productivity, and produce superior content by leveraging AI to streamline marketing activities.
Copilot in Dynamics 365 Customer Service

Create engaging content during conversations, automate customer replies, and streamline your support process with AI. Resolve issues swiftly, boost efficiency, and save time by automating repetitive tasks.
How AI works
Machine Learning
The AI in Microsoft Dynamics 365 utilizes machine learning algorithms that learn from past data and adjust their processes based on what they learn. This self-improving system means that the more data the system processes, the more accurate and effective it becomes.
Natural Language Processing
AI incorporates natural language processing (NLP) to understand, interpret, and generate human language. This allows for more effective communication and interaction with your team and customers.
Predictive Analytics
The AI uses predictive analytics to forecast future outcomes based on historical data. By using these forecasts, your business can proactively make decisions and plan for future scenarios.
Deep Learning
Microsoft Dynamics 365 AI incorporates deep learning to process large amounts of data and unveil complex patterns. Deep learning allows the AI to provide more accurate predictions and insights, even in cases with vast datasets or highly complex problems.
Robotic Process Automation
AI technology includes Robotic Process Automation (RPA), a technology that automates repetitive, rule-based tasks. RPA enhances efficiency, reduces errors, and frees your team to focus on more strategic tasks
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Solution features

Experience key features of Microsoft Dynamics 365 AI to drive your business forward.
Transform the way you do business
Explore the key features that make Microsoft Dynamics 365 AI a game-changer for businesses. With customizable AI solutions and a strong focus on security and compliance, Microsoft Dynamics 365 AI empowers you to harness the full potential of artificial intelligence to drive growth and success.