To improve efficiency, Toyota Ukraine decided to migrate its supply chain management to the cloud. With OntargIT’s support, it implemented Dynamics 365 Finance and Operations, Dynamics 365 Sales, and Dynamics 365 Marketing. “Instead of sharing info via email, we introduced a SharePoint Online portal, where all info is stored and is accessible by all dealers,” explains Georgiy Asadchy, Chief General Manager of Finance and Administration at Toyota Ukraine. “The power of the cloud allows us to have a smooth and seamless supply chain process of our goods, helping dealers improve customer service and satisfaction.” To facilitate collaboration between its head office and dealerships, Toyota Ukraine also implemented Microsoft Teams for all direct communications between the different entities.

Toyota Ukraine also aimed to improve internal processes related to requests from dealerships to the head office. “We used to spend more time preparing reports than analyzing the data they contained. We now have Microsoft Power BI dashboards and automate workflows using Power Apps and Power Automate. It used to take us two or three days to prepare and send a report, now they’re available with a click of a button, so people can focus on analyzing the data presented instead, “explains Gontar.

Using Microsoft Power Platform also helps with marketing and sales. “Dealerships can request to launch a new campaign via the SharePoint portal. The request is processed by Microsoft Power Platform and automatically assigned to the relevant approvers, and then to the person who will launch the campaign,” she adds. More than 15 such groups of business processes have been automated so far.