Winner Imports Ukraine runs long-term complex project to support their Strategy
Winner Imports – is one of the leading companies of the auto market, having powerful dealer network all over the country and excellent reputation of such brands as Ford, Jaguar, Land Rover, Volvo and Porsche.
Problems
Following the Winner’s Imports Mission Statement, to be the leading automotive importer in Ukraine, Customer are measured it in terms of customers experience, superior services, effective manufacturer, market share and profitability, To be succeed at these areas was made decision to secure it the proper tool – ERP system. Microsoft Dynamics 365 Finance & Operations has been chosen as more reliable, flexible and scalable system.
To support Strategy, Winner Imports implemented long-term complex project to build company management system based on ERP system Microsoft Dynamics 365 Finance & Operations. This project covered creation of centralized integrated system for vehicle and spare parts sale, as well as aftersales service.
Solution covers
Serious attention was paid at ensuring opportunities for dealers. They are able to place their orders for vehicles and spare parts on importer’s web-site, track inventory of models and spare parts on other dealer’s warehouses, place warranty claims, track status of all orders and requests, use analytics, etc.