Hyundai Motor has been the official distributor of Hyundai Motor Company in Ukraine since 1999. The company was established to implement and provide quality service to cars of the world-famous Korean brand Hyundai in Ukraine. It has the most extensive dealer network, which allows it to provide a high-level customer service across the country.
Hyundai Motor Ukraine has a network of 35 dealers (more than 150 users) who use the system for managing the sales process based on Dynamics 365 for Sales. OntargIT was chosen as a partner to launch the system into commercial operation, the task of which was, first, to help the internal implementation team of Hyundai Motor Ukraine in preparation for go-live and simultaneously launch all dealers into the system.
There was a need for a single environment in which the distributor (importer) could control and assist dealers in the process of selling cars (through work with leads and potential deals, car order forms, etc.) to end customers through a dealership network.
The project was implemented in 2 stages:
Thanks to the coordinated actions and professionalism of the internal team of Hyundai Motor Ukraine and Ontargit, as well as properly constructed preparation for launch, the customer was able to launch the system into industrial operation with synchronous operation of all dealer network users.
Currently, OntargIT is working in support mode and is developing, together with the Hyundai Motor Ukraine implementation team, additional system settings to prepare a promising basis for the future use of Dynamics 365 for Sales as a platform for automating new processes and tasks.