Microsoft Copilot for Service capabilities
Connect to all your data with generative AI conversations
Leverage seamless integrations with Salesforce, ServiceNow, Zendesk, your website, files, and other data sources. Start quickly and speed up production by minimizing integration and development tasks. Customize Copilot for Service to fit your needs and expand its capabilities with Microsoft Copilot Studio.
Enhance agents productivity in Microsoft 365, CRM and other tools
Enable agents to use Microsoft Copilot in Outlook and Teams with Microsoft 365, helping them summarize cases, update CRM records, and draft emails. Empower agents with AI-generated responses from knowledge base articles, documentation, and agent handbooks. Integrate Copilot into popular tools like Salesforce, ServiceNow, and Zendesk for seamless support.