ERP software implementation for Retail

Integrate and manage all sales channels from one centralized ERP platform, Microsoft Dynamics 365.

Best ERP system for retail and ecommerce

Implementing an ERP system for retailers helps companies take informed, data-driven actions, improve customer service, and optimize operational processes. The feature-rich Microsoft Dynamics 365 platform enables digital transformation, improves operational efficiency and expands growth opportunities for large and medium-sized retailers of all types.

  • The new level of management and collaboration

  • Maximum business process optimization

  • Management based on accurate and up-to-date data

  • Increase in the level of customer satisfaction

  • More efficient and economical resource management

Retail solution

The versatile platform based on Microsoft Dynamics 365 enables digital transformation, improves operational efficiency and expands growth opportunities for large and medium-sized retailers of all types. It helps companies take informed, data-driven action, improve customer service and optimize operational processes.

  • The new level of management and collaboration

  • Maximum business process optimization

  • Management based on accurate and up-to-date data

  • Increase in the level of customer satisfaction

  • More efficient and economical resource management

Custom-built ERP solution for your business strategy

Our consultants take into account the level of business process development and strategic focus of your company.

Leverage the benefits of implementing a Microsoft Dynamics 365 ERP solution, providing flexibility and savings for startups. For startups, we suggest structuring their operations based on the basic ERP functions and then revising and modifying processes as part of solving specific tasks during the operational phase. This approach significantly reduces the time and cost of implementation.

For companies looking to expand, Microsoft Dynamics 365 for Retail offers solutions to improve visibility and control of their business processes. This cutting-edge ERP system helps you manage your business more efficiently by reducing the human factor and introducing automation to speed up process execution.

For a successful Ecommerce transformation, when implementing ERP for retail, companies can not only re-engineer existing business processes, but also develop entirely new subsystems and operations. These include system-to-system data exchange, order management system (OMS), product information management (PIM), store operations, warehouse operations, transportation management system (TMS), supplier relationship management (SRM), and more.

Improved business performance is the result of successful growth in today’s competitive environment. Microsoft Dynamics 365 offers powerful ERP tools for automation and management to help you run your business with confidence and readiness for continuous development.

With a retail ERP implementation, you can transform your customer strategy, making it more flexible and focused on the needs of each customer. Microsoft Dynamics 365 provides a deep understanding of customer behavior, allowing you to create personalized offers and provide top-notch service.

Suitable for your business strategy

Our consultants take into account the level of business process development and strategic focus of your company.

Take advantage of Microsoft Dynamics 365 solutions, providing flexibility and savings for new project launches. For startups, we suggest structuring your operations based on basic ERP functions and then revising and modifying processes as part of solving specific tasks during the operational phase. This approach significantly reduces the time and cost of implementation.

For companies looking to expand, Microsoft Dynamics 365 for Retail offers solutions to improve visibility and control of their business processes. This unique solution promotes more efficient management of your business by reducing the impact of human error and introducing automation to speed up process execution.

For a successful Ecommerce transformation, companies need to not only re-engineer existing business processes, but also develop entirely new subsystems and operations. These include system-to-system data exchange, order management system (OMS), product information management (PIM), store operations, warehouse operations, transportation management system (TMS), supplier relationship management (SRM), and more.

Improving business efficiency is the result of successful development in today’s competitive environment. Microsoft Dynamics 365 offers powerful tools for automation and management that will help you run your business with confidence and be ready for constant development.

With our solution, you can transform your customer strategy, making it more flexible and focused on the needs of each customer. Microsoft Dynamics 365 provides a deep understanding of customer behavior, allowing you to create personalized offers and provide top-notch service.

Need a tailored ERP solution?

Start with our free consultation and learn how we can customize Dynamics 365 to address your specific challenges and business goals!

ERP software solves the needs of retail industry

Microsoft Dynamics 365 capabilities in consumer electronics

Consumer electronics

In the consumer electronics industry, companies face specific challenges such as consumer loans, repairs, trade-ins, appliance servicing, and accounting for retro bonuses from suppliers. Microsoft Dynamics 365 provides a flexible and efficient solution to manage all of these processes. In addition, integration with real-time-marketing enables online recommendations and customized offers to be provided to customers in real time at the product selection stage, improving the shopping experience and increasing sales.

Microsoft Dynamics 365 capabilities in the food and grocery industry

Food and grocery products

Product freshness and rapid merchandising are key challenges for retailers in this industry. Dynamics 365 provides solutions for shelf life tracking, purchasing management and efficient logistics.

Возможности Microsoft Dynamics 365 в дрогери

Drugstore

In a drugstore indusrty, it’s not only important to ensure rapid product turnover, but also to deeply understand the preferences of your customers. Dynamics 365 Customer Insights enables deep analysis of customer behavior, allowing you to create personalized offers, reduce the likelihood of customer churn, and optimize the shopping cart. Advanced PIM (Product Information Management) ensures that specific product listing requirements are fully met, ensuring accuracy and quality of product presentation.

Возможности Microsoft Dynamics 365 в отрасли косметики и парфюмерии

Cosmetics and perfumery

In an industry that emphasizes individuality and quality, effective management of product range and customer experience is at the forefront. Microsoft Dynamics 365 includes innovative POS solutions that enable tablet-based salespeople to provide customers with the ability to quickly select, compare products, get personalized recommendations, as well as make sales from remote warehouses and accept payment. This not only improves service levels, but also enhances customer engagement.

Opportunities for Microsoft Dynamics 365 in the toy and baby products industry

Children’s items & toys

Seasonal demand, rapidly changing trends, and the need for end-to-end inventory visibility across assortments create challenges for the industry. Microsoft Dynamics 365 not only helps you forecast popular items and manage inventory, but also provides detailed analytics capabilities for series of toys, as well as a host of other warehouse metrics. This provides a comprehensive approach to product accounting and analysis.

Microsoft Dynamics 365 opportunities in the marketplace and e-commerce industry

Online marketplaces and e-commerce

E-commerce requires instant data processing and a high level of integration between platforms. Microsoft Dynamics 365 provides seamless integration between platforms, automates workflows and improves the customer experience through personalization of offers.

Microsoft Dynamics 365 opportunities in the home improvement industry

Household and home repair items

With the continued growth of the DIY trend and personalization of solutions, the industry needs a flexible accounting system. Dynamics 365 provides detailed sales analysis and inventory management tools, ensuring efficient planning and meeting specific customer needs.With the continued growth of the DIY trend and personalization of solutions, the industry needs a flexible accounting system. Dynamics 365 provides detailed sales analysis and inventory management tools, ensuring efficient planning and meeting specific customer needs.

Microsoft Dynamics 365 capabilities in the fashion industry

Fashion

In the fashion industry, it is important to react quickly to changing trends and customer needs. Delays in deliveries or incorrect stock planning can cost a company lost profits. Microsoft Dynamics 365 helps fashion companies forecast trends, optimize inventory and respond quickly to market changes.

Microsoft Dynamics 365 capabilities in the furniture and furnishings industry

Furniture and interior items

Such companies need to offer items that meet individual customer preferences. Microsoft Dynamics 365 allows you to effectively manage the portfolio, forecast demand and optimize the production process based on real demand.

Microsoft Dynamics 365 opportunities in the jewelry industry

Jewellery

In the jewellery industry, the emphasis is on quality, uniqueness and trust. Inventory management, product authentication and customer service play a key role. Microsoft Dynamics 365 provides solutions for product tracking, customer relationship management and guarantees the highest standard of service.

Microsoft Dynamics 365 opportunities in the pet supplies industry

Pet supplies

In the pet supplies industry, it is important to properly set up inventory and demand accounting, as well as to take into account the specific needs of certain animals. Microsoft Dynamics 365 offers integrated solutions for effective assortment management, customer behavior analysis and optimization of logistics processes.

Capabilities of Microsoft Dynamics 365 in the pharmacy industry

Pharmacies

The pharmacy industry faces the challenges of accounting and controlling expiration dates, managing prescription drugs and ensuring compliance with all pharmaceutical standards. With Microsoft Dynamics 365, pharmacies can automate accounting processes, increase supply chain visibility and improve customer relations.

Microsoft Dynamics 365 opportunities in the sports and tourism industry

Sports and tourism

In the sports and tourism industry, the focus is on seasons, variability in customer preferences and quick bookings. These companies face the challenge of managing inventory, optimizing itineraries, and providing personalized offers. Microsoft Dynamics 365 allows you to focus on delivering a unique customer experience by automating processes, analyzing customer behavior and providing relevant marketing promotions.

Возможности Microsoft Dynamics 365 в отрасли канцтоваров и книжных магазинов

Stationery and bookstores

In a world where digital technologies are changing shopping habits, bookstores and stationery retailers are challenged to maintain an up-to-date product range and provide a high level of service. The artificial intelligence and analytics capabilities of Microsoft Dynamics 365 help optimize inventory management, adapt to market trends and strengthen customer relationships through a personalized approach.

Processes to look for in ERP for retailers

Logistics

– Supply chain management
– Inventory planning
– Procurement and Supply Chain Management
– Transportation Management

Commerce

– Product data management
– Assortment management
– Price management
– Retro bonuses

Sales

– Store operations
– Order management
– Customer support
– Customer returns management
– Call center

Marketing

– Customer data management
– Discounts and loyalty programs
– Gift Cards
– Campaign marketing

HR

– Financial Management
– Accounting
– Personnel management
– Salary

Our offers for retail on Microsoft Appsource

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Available services

OntargIT diagnostic project

Pre-project diagnostics

Analyze your business to assess the applicability of the software product to your company.

ontagit erp project implementation

ERP implementation project

Includes the process of system planning, configuration, testing and deployment.

ontagit crm project implementation

CRM implementation project

Customization to your specific needs, employees training and implementing changes to business processes.

Business Continuity operational support

System monitoring and maintenance 24/7.

Послепроектное развитие ERP

Post-project development

Adapting ERP/CRM/Power BI etc. to meet changing business needs.

PowerBI

Power BI implementation project

Defining requirements, training users to data collection, processing and visualization.

Warehouse Management System

WMS implementation project

Processes automatization related to warehouse logistics, from controlling the arrival of goods to planning their shipment.

Проект внедрения CDP

CDP implementation project

Providing centralized storage and processing of all customer data.

Power Platform implementation project

Data analysis, process automatization, and application development that is tailored to meet your business needs.

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Ready-to-use solution for retail

We’re ready to help improve your business and increase your competitiveness in the marketplace. Contact us today to discuss how Microsoft Dynamics 365 for Retail can help you achieve your goals.